Testing Collection Supplies & Ordering

Management of physician office supply ordering is changing. A new Supply Ordering Portal is launching across the province that will facilitate ordering and delivery of test collection supplies for all ordering providers.

The lab collection supplies available via the DynaLIFE Supply Ordering Portal are based on a standardized provincial inventory list developed for this purpose. We will provide the ordering providers with an opportunity to inform us if they require any additional supplies via our supply ordering portal.

The new web-based DynaLIFE Supply Ordering Portal is built on a robust platform that will support ordering providers across the province, with a new streamlined look and navigation to improve user experience.

Community ordering providers who are currently ordering lab supplies from DynaLIFE, will see minor upgrade changes to the existing ordering portal as of December 5.

If you are currently using the DynaLIFE Supply Ordering Portal, your log in information will not change. You will be able to access the system, just as you are doing now.

Community ordering providers who are currently ordering lab supplies from AHS/APL or Cardinal Health will see new supply ordering processes via our online platform.

Impacted ordering providers will be provided with more detailed information regarding the transition to this system, including their log in information and user guides, closer to the dates of their transition. The launch of this new system across the province will happen through a phased approach:

  • Edmonton Zone - October 21, 2022
  • North & Central Zone - December 5, 2022
  • Calgary & South Zone - TBC

Log in Credentials & Information for Impacted Ordering Providers in North & Central Zone

Ordering providers in North and Central Zone will receive their log in credential via mail addressed to their office during the week of November 28, 2022. To log in, from a web browser navigate to: orders.dynalife.ca. A full user guide with navigation instructions will be available to all ordering providers on the Physician's Hub website and via the DynaLIFE Supply Ordering Portal.

If you have not received your log in information, have questions or require support, please contact:

Rob Campbell, Materials Management (780) 451–3702 ext. 8314

Will Grombach, Materials Management (780) 451–3702 ext. 8601

Log in Credential & Information for Impacted Ordering Providers in South & Calgary Zone

Ordering providers in South and Calgary Zone will be provided their log in credential via mail in Q1, 2023 a couple weeks before the launch date once the launch date is confirmed.

Calgary Zone

All Other Zones & Programs

Call toll free: 1-877-868-6848 (Press 3 for Alberta Precision Labs)

Laboratory Area

Phone Option

Edmonton and Area Press 1
Calgary and Area Press 2
Red Deer and Area Press 3
Grande Prairie and Area Press 4
Lethbridge and Area Press 5
Medicine Hat and Area Press 6
All other laboratories please call directly:
Public Health Laboratory (Prov Lab) South 403-944-2583
Public Health Laboratory (Prov Lab) North 780-407-8971
DynaLIFE Customer Care 1-877-702-4486