Feedback Form


Alberta Precision Laboratories (APL) values your input. Your comments help us improve the quality and safety of laboratory services.

If you have comments related to a specific laboratory services experience, please complete the form BELOW, and we will respond to you as quickly as we can (within three (3) business days).

Your Information
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Patient/Client Name
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Please note that email is not a secure medium and the privacy of your information cannot be ensured. In providing your email address, you hereby accept and understand the inherent risk of transmitting your personal/health information through an unsecured medium.

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Type of Feedback

APL protects the privacy of individuals receiving health services in accordance with the Health Information Act (HIA). To properly review and resolve any issues, we work with the patient, or an authorized representative (usually a close family member), to gather and share information about the services received in compliance with the Patient Concerns Resolution Process Regulation 28/2016.

Personal or health information collected will only be used for the purpose of tracking, follow up, communications and trending regarding your health experience concern. Information is collected pursuant to section 33 of the Freedom of Information and Protection of Privacy Act (FOIP) and under the authority of Section 20(b) of the Health Information Act (HIA) for the purpose of administering APL's patient complaint and feedback program. For more information, or if you have questions or concerns about the collection, use or disclosure of your health information please contact the Alberta Health Services (AHS) Privacy Intake Line at 1-877-476-9874.